Return Policy
At OEM Used Auto Parts we want to make sure you are completely satisfied with your purchase. We accept returns within 90 days (3 months) from the purchase date Our 90 day warranty covers defective parts only(NO LABOR).
How to return the product?
https://oemusedautoparts1.com/pages/order-look-up.
We can be reached by email support@oemuap.com or by phone at 702-460-1800. Please add your order number and name in the email.
Where to return the product?
Please ship or mail the return back to
OEM Used Auto Parts(ORDER NUMBER)
6875 Speedway Blvd U104
Las Vegas, NV 89115
Please include your name and your order number so that we can easily identify your return. If the product is lacking your invoice, order number or your name and address, we may not be able to find your account and issue credit due.
Processing time.
Please expect a couple of days for us to process your return. This includes the time needed for your return to be delivered to us and our processing time. In addition to that time, most credit card issuers (VISA, MC, AMEX and DISCOVER) usually need 3-5 business days to post your credit. If you can't see refund on your credit card statement, please contact your card issuer or our customer service to find out when your credit was issued and when you can expect it back on your card.
All orders returned for other then defective(warranty) will be charged a 15% restocking fee. Shop pay installment orders will be charged a 21% restocking fee.